Meanovos Fashion

Refund Policy

If a customer has paid twice for a single transaction, the excess amount will be refunded to the same payment source within 4–5 working days.
If a customer wishes to return a product, the return request must be raised within 12 hours of product delivery.
Once the return request is approved, the refund will be processed to the original payment method within 3–5 working days.

We offer a No-Questions-Asked Return Policy.
Our Customer Service Department is available to assist you if any issue arises with your order.
Customers are advised to inspect the package immediately upon receipt and notify us promptly in case of:
- Damaged products
- Missing items
- Incorrect products delivered
If an item has been shipped incorrectly due to an error on our part, we will take prompt and appropriate corrective action.

Before returning any product, customers must contact our Customer Service Department to obtain return authorization and shipping instructions.
Returns for ordered items must be initiated within NEXT DAY of delivery.
Products must be returned in undamaged condition and original, untampered packaging.
In such cases, the refund will be processed to the original payment source within 3–5 working days.
Return shipping charges must be borne by the customer, unless the return is due to our error.

In case of damaged goods, customers must initiate a replacement request within 3 days of delivery.
Upon receiving the returned damaged product, the replacement will be dispatched within 7–10business days.

Orders can be cancelled before dispatch and after dispatch.
For eligible cancellations, the transaction amount will be refunded to the original payment source within 3–5 working days.